Thank you for purchasing a subscription to the Lookout. It means so much to our team you’re willing to support us.

We’ve compiled a list of FAQs to help you with common issues you might be dealing with.

Table of Contents

Emails

I’m not getting your emails.

This can happen a lot. Here are some ways to solve this.

1. Check your spam folder. If its there, move it to your primary inbox
2. Add our email to your contact list
3. Reply to our email and your mail provider will likely tag us as a safer sender

I need to change my email address

Managing your membership

How do I login and access paywalled content?

1. Click login at the top of the screen
2. Input your subscription email address. You can either input your password or sent a one time code.